Privacy Policy

Effective Date: August 12, 2026

CARE Philippines (“we,” “us,” or “our”) operates the RILHUB website located at https://rilhub.org/ (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to ensuring that your privacy is protected and that we comply with the General Data Protection Regulation (GDPR), the Philippine Data Privacy Act of 2012 (RA 10173), and other applicable data protection laws.

1. The Data Controller

For the purposes of the GDPR and other applicable data protection laws, the Data Controller is:

CARE Philippines (for RILHUB)

Unit 512 Cedar Executive Bldg. II,

Timog Avenue corner Scout Tobias St.,

Brgy. Laging Handa, Quezon City,

Philippines 1104

Email: rilhubphilippines@gmail.com

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information collected includes:
  • First name and last name
  • Email address
  • Phone number
  • Mailing address
  • Cookies and Usage Data
• Usage Data: We may also collect information on how the Service is accessed and used. This may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Legal Basis for Processing Personal Data

Under the GDPR, we process your Personal Data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose (such as opting in to receive our newsletter).
• Legitimate Interests: The processing is necessary for our legitimate business and non-profit interests, such as analyzing website traffic to improve our platform, provided those interests do not override your fundamental rights and freedoms.
• Legal Obligation: The processing is necessary to comply with the law.

4. How We Use Your Information

RILHUB uses the collected data for various purposes:

• To provide, operate, and maintain our Service
• To send you our newsletter and other communications (only if you have opted in)
• To provide user support and respond to your inquiries
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues

5. Newsletters and Communications

We offer a newsletter and communication service on an opt-in basis. We will only send you marketing and organizational updates if you have explicitly consented to receive them. You can opt out of receiving any, or all, of these communications from us at any time by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly at rilhubphilippines@gmail.com.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Because our headquarters is located in the Philippines, information we collect is processed in the Philippines. If you are located in the European Economic Area (EEA), please note that your data is transferred outside of the EEA. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Your rights include:

• The right to access, update, or delete the information we have on you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your Personal Data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

9. Third-Party Service Providers

We employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Analytics (Google Analytics): We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data rights, please contact us:

• By Email: rilhubphilippines@gmail.com
• By Mail: Unit 512 Cedar Executive Bldg. II, Timog Avenue corner Scout Tobias St., Brgy. Laging Handa, Quezon City, Philippines 1104